We are recruiting for our client, a global industrial group, a Sales Administrator.
The position is based in Luxembourg.
As part of the Global Sales organization, the Sales Administrator role is key to relationship management and service level offering towards the customers. It both associates commercial responsibilities as well as order fulfilment process management acting in close cooperation with the field sales team in a multi-sites international working environment. The main purpose of the role is to manage a timely and accurate quote-to-cash process whilst maintaining high quality of service and demonstrating professional & structured customer management.
Develop key relationships
Provide recommendations and assistance regarding product selection and supply conditions
Maintain communication with the customer via email, phone, and/or Instant Messaging (IM) tools
Actively promote company solutions and services
Prospect new customers and identify new opportunities
Coordinate creation of customer and material master data in ERP system aligned with company standards
Register complaints in ERP system, organize products return and dispatch claim reporting
High School Diploma, BA or BS degree in Business or a related field preferred
Fluency in French, English and Spanish.
First experience in a similar role, preferably in a multinational industrial environment
Positive behavior with high energy level, self-motivated with willingness to learn
Understand business environment dynamics and enjoy daily interaction with customer
Excellent verbal and written communication skills as well as professional presentation
Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)
Responsible work, a dynamic team and an excellent working atmosphere
A thrilling job in an internationally active company
Intensive initial training and ongoing development fostering internal mobility